Business Continuity Circuit- Support

Business Continuity Circuit-Support provides a redundant connection to the Regional Information Center. This link is intended to keep the districts operational in times of broadband outage. 

650.840.02- Shared Telecom - Broadband

650.840.51- Mandatory Network Equipment Support

650.840.83- Internet Access and Infrastructure

650.840.86 - Business Continuity Circuit

• Sign project for hardware and license purchase and installation
• Provide Active Directory platform for user authentication
• Provide contact for user management expectations

• Procure and install hardware and licenses
• Connect system to district Active Directory
• Provide telecommunication circuit and VPN tunnel to RIC
• Maintenance of hardware and licenses, including appropriate software updates

The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.   Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.

Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.