Extended Classroom Service (ECS)

Districts can purchase data in bulk pooling their bandwidth and data volume. The data pool is placed in the district account and is available for use across all pooled devices. Unused data rolls forward for a period of 10 months. Additional data can be added to the account at any time. Included with the plan is the cellular router, antenna, and the CIPA- compliant filtering, time of day controls, URL allow/deny controls, and access to reports and analytics. 

The WNYRIC provides:

• Equipment management and maintenance
• Statistical/analytical reports 
• Data contract management
• Data bandwidth pooling to minimize cost
• Suspension of data charges over the summer months
• Managed or Co-Managed access for data usage, tracking, and limits
• Sign-in/sign-out app to track and manage resources (varies with program choices)
• Content Filtering management and support
• Flexible pairing with Chromebook, Laptop, or iPad
• Bandwidth limiting; customizable per unit (varies with program choices)
• Monitoring reports and statistical analysis of usage (program dependent detail levels)
• Provide statistical/analytical reports 
• Service reviews and consultative services to maximize usage
• Managed vendor support for design purchase and mounting
• The WNYRIC will cross contract with CA-BOCES for mounting on busses or work with preferred vendor
• Cost vary with equipment and data options
• Equipment and Data are BOCES aid eligible, this service is NOT E-Rate eligible

• The district must abide by the WNYRIC Acceptable Use Policy and must also have a district Authorized Use Policy. The district must abide by all sections of NYS Ed Law 2D.
• Sign project for hardware and license purchase and installation
• Designate a contact person for communications between the WNYRIC and school
• Provide contact information for configuration
• Provide PII compliant platform for user authentication

Installation:

• Erie-1 BOCES does not do the physical mounting of hardware into busses.
• All products have similar options for securing, mounting, internal and external antennas.
• Most transportation managers can successfully manage the installation process
• The service will cross-contract installations with CA-BOCES when feasible.
• Compile and provide data for conversion purposes if applicable
• Provide district staff for implementation planning
• Report any system difficulties/problems to the WNYRIC for prompt resolution to maintain quality of service
• Attend any announced workshops or training classes

The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms. Staff follows best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.

Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.