LAN Technical Support - .2 FTE
This service provides one full-time micro computer technical support specialist to a district one day per week to support instructional endpoints. Duties may include troubleshooting, hardware/software installs, configurations, equipment inventory and assignments provided by district technology coordinators.
Sick, vacation and personal leave time are not covered in this service. Please refer to service code 550.882 for full details.
WNYRIC provides technical staff to the district to oversee instructional hardware configuration, LAN tuning, security issues, hardware, software installation (both new and upgrades per WNYRIC standards), and technical support to the district LAN coordinator.
Maintain a district LAN.
A designated district technology coordinator to work with WNYRIC staff.
Comply with regional and state standards.
Comply with federal copyright laws.
Provide release time for technical training and regional meetings.
Provide sufficient time for technical staff to accomplish assigned tasks.
Provide qualified/responsible personnel to perform needed functions of daily technical activities for the district's technology department.
Provide necessary training for WNYRIC personnel to keep current with new technology.