Library Services Level 1-Software Purchase -OPALS
552.105.07
Provides for the acquisition of new first year Media Flex OPALS Library System components. Districts wishing to budget in advance for this software should do so using service code 552.839.
As a Mandatory Service, Districts that use the Media OPALS Library System will have to also purchase service 552.105.42.
Please refer to service code 552.105.22 for additional service details.
552.105.42 WNYRIC Hosted Library Automation [Mandatory for Media OPALS Districts]
The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms. Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations. Service Desk can be reached Monday –Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780 or by e-mail at servicedesk @e1b.org. A representative will be available from 4:30 p.m. through 11:00 p.m to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.