Library Services Level 1 - Conversion from One Automated System to Another
Provides for the transfer of MARC records from an existing automation system to another supported automation system, either client server or Web-based, and the installation of the new system. This service may be necessary for schools participating in the CoSer currently who are migrating to a different library automation system or for districts who will be joining the Level 1 automation services.
Please refer to service code 552.105 for full-service details.
Must also purchase:
- 552.105.01 or .02 Automation Software Support
- 552.105.03 Regional Catalog
- 552.105.40 Mandatory Technical Support
- 552.105.42 WNYRIC Hosted Library Automation [Mandatory for Media Flex OPALS Districts]
The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms. Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations. Service Desk can be reached Monday –Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780 or by e-mail at servicedesk @e1b.org. A representative will be available from 4:30 p.m. through 11:00 p.m to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.