Library Services Level 1 - WNYRIC Hosted Library Automation
This service provides space on a WNYRIC library automation server for a school's library catalog. It includes automated backups, server maintenance, technical support and SSL certificate for web-based applications. This annual fee service is available for Follett Destiny and Media Flex OPALS software products.
Please refer to service code 552.105 for full-service details.
Districts that are not hosted at with the Library Services team at the WNYRIC will need to send exported records from the districts automation system and upload the records prior to the regions annual union catalog refresh date.
Notification of the date for the region will be shared out to the membership by the respective SLS Office.
As a reminder, please make sure that all visible library records submitted are void of any and all information that is related to Student Privacy and NYS Education Law 2d.
Districts that are not hosted at with the Library Services team at the WNYRIC will need to send exported records from the districts automation system and upload the records prior to the regions annual union catalog refresh date.
Notification of the date for the region will be shared out to the mebership by the repective SLS Office.
As a reminder, please make sure that all visable library records submitted are void of any and all information that is related to Student Privacy and NYS Education Law 2d.
The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms. Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations. Service Desk can be reached Monday –Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780 or by e-mail at servicedesk @e1b.org. A representative will be available from 4:30 p.m. through 11:00 p.m to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.