School Climate Survey

• Reporting of survey results is available through the LinkIt! website.
• This service uses the US Department of Education Climate Survey questions.
• Custom reporting, surveys or adding questions to the basic survey are available, but may be subject to fees not included in the base cost.
• Surveys can be administered online or printed by the district/school for distribution.

District/School Responsibilities:

• Designate a district primary and secondary contact for service
• Promptly notify WNYRIC support staff of a change in contact information via dataview@e1b.org
• Provide district staff to work with WNYRIC and vendor to plan implementation and review survey results
• Ensure at least two (2) district employees participate in vendor training
• Communicate with students, staff and parents about survey administration.
• Provide WNYRIC and vendor with accurate timely information related to survey setup
• Comply with all applicable laws and regulations in use of system
• Consent to WNYRIC support staff access to reporting to support district/school review of the data

WNYRIC will:

• Schedule and facilitate planning as district/school requests
• Train administrative users and trainers
• Provide support via email and phone during WNYRIC business hours
• Facilitate purchasing of vendor licenses and services
• Assist district in providing the vendor with student/staff contact data
• Work with vendor support as needed
• Maintain strict confidentiality
• The WNYRIC utilizes cost effective best practices determined by research that allow our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.
• Staff follows best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.
• Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780, by email at servicedesk@e1b.org, or via live chat. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.