MS Exchange - Migration Support
This service provides assistance to a district moving from certain email systems to a local MS Exchange environment. Administrative and technical assistance will be provided to help the district in migrating their existing email data. Migration software will be purchased at cost to the district.
This service includes:
- Conduct planning and status meetings
- Determine migration tasks and schedule
- Act as project manager
- Identify migration software
- Perform test runs of migration
- Perform mail, calendar, contact migration as determined
- Provide information on what to expect in an email migration
- Provide new system documentation as requested
Please refer to service code 650.805 for complete service details.
- Email archive software may also need modification with any email migration. Any required changes to email archive software is not included in this service and is charged separately.
- Migration software will be purchased at cost to the district
- Must either be joining the WNYRIC Exchange support service or currently participating in an email support service
- Attend all meetings
- Respond to all requests in a timely fashion
- Perform user mapping
- Provide access to current email system
- Notify email users of changes and provide documentation
- Notify external contacts of email address changes
- Acknowledge and accept that down time is required to perform any migration or to cut over email systems
- Perform any client updates or installs required
- Modify any applications or devices that use email or email relay
- If not participating in another WNYRIC email service:
- Perform required server tasks on existing system
- The district is responsible to deactivate and remove previous email system
- Identify required district tasks
- Verify migration run
- Identify accounts that did not migrate and provide to district for resolution