ProcessIT eForms
No new implementations of eForms. For existing participants only.
Allow your staff the ability to submit and process forms electronically. Improve speed, accuracy, and completion of forms flow to the intended parties, while keeping a complete archive of all forms! Purchase software and services to implement electronic forms and processes to fit your school environment. ProcessIt software allows custom workflows to quickly and accurately process forms throughout the district.
- The ProcessIt application requires involvement from district staff at many levels. Support from District Administration is a critical element in a successful installation.
- Unused training and support design hours expire at the end of the school year, June 30th
- District LAN, WNYRIC connectivity
- Districts are required to participate in 650.809.40 and 650.809.42 WNYRIC support and design services
- District accesses from WNYRIC-hosted Domino Utility Server (additional cost)
- Connectivity to email for notifications, etc.
- Encryption certificates
- Software:
- Domino Designer (Notes client) for design work
- ProcessIT for forms/workflow
- Designate a district primary and secondary contact for WNYRIC
- Promptly notify eForms Service team of a change in contact
- Facilitate meetings with key staff to analyze and assist with form design/workflow
- Pilot and test eForms
- Communicate with staff and train them on eForms
- Request support and report issues to WNYRIC Service Desk for prompt service
- Create and update user accounts
- Determine user authorization levels
- Renew encryption certificates
- Install and configure client device access to eForms
- Support district staff (end users) with use of eForms
- Plan implementation with district designated staff
- Configure and setup eForms servers
- Test deployed solution
- Offer jump-start of standard eForms, with minor changes as requested
- Domino Designer training and ProcessIT training as requested
- Upgrade ProcessIT software
- Work with vendor support as needed
- Support by phone, email, and screen sharing to district staff who support application
For WNYRIC-hosted servers:
- Provide servers with default storage; additional storage is an extra fee
- Monitor and backup servers
- TSM Backup/Restore provides for the automated backup of selected application server data files to the IBM Tivoli Storage Manager (TSM) Server in the data center at the Erie 1 BOCES Education Campus. The IBM Tivoli Storage Manager client software is installed on the servers which sends the data over the network to the backup system. A tape copy of the data is kept on-site and rotated daily to an off-site storage location for security purposes. Tests are performed monthly on the backups to insure data integrity.
The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.
Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.
Service Desk can be reached Monday–Friday from 7:00 a.m. to 4:30 p.m. by calling (716) 821-7171 or toll-free at 1-800-872-0780, by email at servicedesk@e1b.org, or via live chat. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.