MS Exchange Online - Annual Support

This service provides support for MS Exchange Online email, including email spam and security filtering and Regional Directory! Districts do not need to contact the vendor; instead, they work with our experienced WNYRIC staff, familiar with the needs of local school districts and Exchange Online software.

Annual support and training includes:

• Support via phone, email, and screen sharing
• Email spam and security filtering, using WNYRIC-hosted filtering solution
• Troubleshooting assistance
• New release research
• Communication with the vendor for advanced technical support when needed
• Basic end-user documentation

Please refer to service code 650.812 for complete service details.