Intradyn Cloud - Annual Support

This service provides technical and administrative support for Intradyn Cloud service.  Annual support includes:

• Support via phone, email, and screen sharing
• Leveraging application “agents” to monitor processing and license issues
• Facilitate license purchases and vendor services
• Provide system access forms for Investigate module
• Yearly reminder to district of reviewing system access
• Yearly reminder to district of reviewing retention schedule
• Documentation on use of Individual Search & Retrieval use
• Documentation on Investigate use

Please refer to service code 650.817 for full service details.