Intra-district telecom- Secondary Support
Intra-District Telecom- Secondary service provides a redundant connection to the Regional Information Center, via a dedicated circuit. This link is intended to keep the district operational in times of broadband outage, including student activity. Optional considerations are; diverse vendor from BB connection, diverse building path for circuit, redundant meet point equipment, redundant firewall, redundant core network switch and redundant building connection.
See service code 650.840 for full service details
Intra-District Telecom- Secondary service provides a redundant connection to the Regional Information Center, via a dedicated circuit. This link is intended to keep the district operational in times of broadband outage, including student activity. Optional considerations are; diverse vendor from BB connection, diverse building path for circuit, redundant meet point equipment, redundant firewall, redundant core network switch and redundant building connection.
650.840.02 - Shared Telecom - Broadband 650.840.51 - Mandatory Network Equipment Support 650.840.80 - Gigabit Ethernet Telecom Circuit - Additional Circuit 650.840.83 - Internet Access and Infrastructure
- Sign project for hardware and license purchases and installation
- Provide Active Directory platform for user authentication
- Provide contact for user management expectations
- Procure and install hardware and licenses
- Connect system to district Active Directory
- Provide telecommunication circuit to RIC
- Maintenance of hardware and licenses, including appropriate software updates
The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms. Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.
Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.