Mobile Device Prep
Mobile Device Prep service prepares mobile devices centrally at the WNYRIC prior to delivery to the district so they can easily be transitioned for student use. Save your team time and let us do the set up work. Through this WNYRIC service, devices will be prepped in the WNYRIC central installation site prior to delivery to your district. Once delivered, the devices will be ready to deploy to your users. We install the cases and enroll the devices in the district's Enterprise Mobility Management (EMM) system.
- This service keeps your project on schedule by virtually eliminating out of the box or dead on delivery issues. All defective iPads will be exchanged by the WNYRIC.
- This service frees your IT staff to focus on other issues or projects.
The district must have a secure wireless network installed in the district.
Service Requirements:
- The mobile device will be unboxed and inspected for physical damages.
- The mobile device will be powered on and inspected for out of box failures and defects. All defected devices will be exchanged by the WNYRIC.
- The mobile device will be repackaged and shipped to the district per a pre-arranged date.
Provide the WNYRIC with a district designated contact for scheduling of delivery and to receive the necessary files for the district to facilitate the service options. This contact must also coordinate the delivery date of the devices and confirm the arrival and correct count. The contact also needs to provide the WNYRIC with feedback on any issues with the readiness of the devices for immediate use.
The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.
Staff follows best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.
Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.