IP Surveillance Base Fee
This annual mandatory fee pays for centralized WNYRIC equipment and the active monitoring of IP Surveillance servers. This includes threshold alerts, periodic health checks of cameras and servers, and ongoing basic training for identified district personnel on remote client software.
Fee is determined at the time of request.
Please refer to related service code 650.896 for service details.
District must participate in either codes 650.896.50 or 650.896.23, 650.896.24, 650.896.25, 650.896.26.
Maintain a district LAN.
A designated district Technology Coordinator to work with WNYRIC staff.
Comply with regional and state standards.
Comply with federal copyright laws.
The WNYRIC staff will work individually with requesting districts to determine the most effective implementation for this service.
Provide qualified/responsible personnel to perform needed functions of daily technical activities for the district's technology department.
Provide necessary training for WNYRIC personnel to keep current with new technology.
The WNYRIC utilizes cost effective best practices determined by research from Gartner and Info Tech that allows our experienced and trained technical staff to perform robust testing and piloting on the WNYRIC Network in the areas of; security, infrastructure engineering and design, energy management, virtualization strategies, disaster recovery and business continuity, effective monitoring and pro-active analysis customized for K12 educational environment. By following these principles we are able to be a District advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.
Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.