Instructional Research Resources
Provides for the acquisition of online resources for student reference and research.
Please refer to service code 514.100 for full service details
For online database subscription purchased thru the School Library System [SLS]
- District or Independent school must participate in Erie 1 BOCES School Library System (SLS) service - 552.100
- District or Independent school must allow for access to information and library resources locally, regionally, statewide and nationally thru interlibrary loan for loaning purposes
- District or Independent school must annually export records as requested by SLS system for updating for ILL material availability
- District or Independent school must designate a Communication Coordinator who will attend SLS Communication Coordinator meetings[ ie certified school librarian]
The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.
Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.
Service Desk can be reached Monday –Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780 or by e-mail at servicedesk@e1b.org; or click HERE for our live chat. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.