Enterprise Mobility Management (EMM)
Enterprise Mobility Management (EMM) software secures, monitors, manages and supports mobile devices deployed across an organization. District participants will be trained in EMM functionality; including but not limited to, securing and monitoring devices, over-the-air distribution of data, apps and configuration settings, and application management for mobile devices.
Google Chromebook devices require the Google Domain for policy management. Refer to Cloud Workspace Management service for Google Domain setup 650.898.41.
The school district must ensure that Acceptable Use Policy has been reviewed and an applicable policy which incorporates mobile devices are in place.
The network wireless network in the district will be deemed capable of incorporating these additional mobile devices. Please see service 650.840.60 for details regarding the Wireless Site Survey Service.
Designated district technical staff member as primary contact with appropriate access to the MDM system.Maintain a district LAN.Comply with regional and state standards.Comply with federal copyright laws.
Provide qualified/responsible personnel to maintain district and WNYRIC application specific infrastructure.Assist district with vendor related issues.
Provide user group meetings for district and WNYRIC staff.
Vendor fees are not included.The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.
Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.
Service Desk can be reached Monday –Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780 or by e-mail at servicedesk@e1b.org; or click HERE for our live chat. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.