Common Set of Learning Objectives Software Licenses
Software licenses are available to districts that subscribe to the Common Set of Learning Objectives Service (550.067). The RIC will manage the licensing and renewals for these products which are integrated into the CSLO service. Applications having a technical support requirement, participation in Technical Support (550.067.07) is mandatory. Minimum support hours are determined by the application.
Provide Erie 1 BOCES with the name and telephone number of a district contact person and all information as required by vendor.Maintain the local area networkNotify WNYRIC contact at least 90 days prior to renewal date if district is dropping this service.
Provide the means for districts to enroll in a school license agreementMaintain a database and alert the districts when the renewal is dueFile all necessary paperwork with the appropriate vendorThe WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms. Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations. Service Desk can be reached Monday –Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780 or by e-mail at servicedesk@e1b.org; or click HERE for our live chat. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.