Enterprise Mobility Management (EMM)
Enterprise Mobility Management (EMM) software secures, monitors, manages and supports mobile devices deployed across an organization. District participants will be trained in EMM functionality; including but not limited to, securing and monitoring devices, over-the-air distribution of data, apps and configuration settings, and application management for mobile devices. This service code is used of those districts who do not participate in Common Set of Learning Objectives (CSLO) CoSer 550.067.01
Google Chromebook devices require the Google Domain for policy management. Refer to Cloud Workspace Management service for Google Domain setup 650.898.41
Designated district technical staff member as primary contact with appropriate access to the MDM system. Maintain a district LAN. Comply with regional and state standards. Comply with federal copyright laws.
The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.
Staff follows best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.
Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780, by email at servicedesk@e1b.org, or via live chat by clicking here. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.