Blackboard Connect 5 - Annual Support and Training

Please see service code 650.824 for the latest software.

Please see service code 650.400 for full service details.

1. Provide service contact
2. Contact the service team to request training
3. Call the service desk or email the support team at connecthelp@e1b.org to report any issues
4. Contact vendor for off-hours support
5. Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780, by email at servicedesk@e1b.org, or via live chat by clicking here

1. Provide requested support
2. Escalate issues with vendor as necessary
3. Provide requested training