Data Integration Service

Data Integration provides secure sharing of data across administrative and instructional applications,significantly reducing manual and duplicative data entry. Automated tasks are run on a nightly basis or ongoing throughout the day depending upon the needs of the district and the available options for integrating specific systems. See service flyer for details.

Hardware and software requirements are as per vendor specifications to run applications and any applicable data integration products.

District agrees to:

1. Designate at least one staff member as the Data Integration Service contact person and provide applicable information to the RIC.
2. Assign appropriate personnel to enter and maintain data in source systems.
3. Assign personnel to be trained in the managing of any data integration processes requiring district involvement.
4. Participate in developing district implementation plans for the individual system integrations with the data integration service and communicate plans to district staff.
5. Allow WNYRIC personnel access to appropriate systems for setup, configuration, and ongoing support of data connections.
6. Notify RIC of demographic changes and new entrants during the initialization period.
7. Review and approve comparison files generated by WNYRIC.
8. Alert the WNYRIC to problems and issues with data flow.

WNYRIC agrees to:

1. Configure and test data integration processes. 
2. Monitor the flow of data.
3. Address and resolve issues.
4. Provide comparison files for district verification. 
5. Maintain the technical environment to ensure the continued and secure transfer of data.
6. Develop/implement procedure for resolving any anomalies in the data integration process.
7. Notify the district of any process or software upgrades that may interrupt service prior to installation.
8. Email the district coordinator, the technology coordinator and other designated staff members about data integration issues. 
9. Deactivate data integration processes (if not done by the vendor) at the end of the year, as appropriate.
10. Reactivate data integration processes at the beginning of the year, as appropriate.

The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.

Staff follows best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.

Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780, or by email at servicedesk@e1b.org, or click HERE for live chat. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.