IBM Notes - USC/CWOC Application Support
This yearly maintenance fee is charged for support of the USC / CWOC applications.
Support for existing installations of the applications only, no new installations.
User Support Center (USC) is a custom Notes application for Notes districts that allows tracking of technology problems with email functionality, as well as the ability to assign, open/close incident reports.
The Custodial Work Order Center (CWOC) creates and tracks work orders for custodial staff, including costs when feasible.
Please refer to service code 650.800 for full service details.
- Must be participating in IBM Notes support service
- Populate application with required data
- Promptly report issues to Email Services team
- Provide applications
- Troubleshoot application errors
- Perform minor application tweaks