MS Exchange - Mailbox User Administration
Are you looking to free up technical staff time? Submit user change/add/delete requests via electronic form to RIC technical staff! Our staff will in turn make necessary user changes in the district address book. Requests are tracked via submission to a custom application, with email notification sent when completed. Reduces technical duties within district to maintain email user accounts.
Exchange user administration is processed by RIC staff via information provided on a secure form in a RIC document library.
Please refer to service code 650.805 for full service details.
- Must be participating in MS Exchange support service
- Provide district staff that will submit requests and monitor database
- Only provide internally approved requests to the WNYRIC
- Contact WNYRIC Service Desk for technical support
- Designate two district contact people
- Schedule and facilitate planning as district requests
- Configure notification database
- Respond to requests within 2 business days
- Provide training for district system administrator/technician
- Communicate any process changes to designated district party
- The WNYRIC reserves the right to not perform a request if the WNYRIC has reasonable cause to believe the request is inappropriate