VoIP PRI and POTS Lines, Aidable
Aidable PRI and POTS lines if installed in a shared system.
Please refer to service code 650.842.30 for full service details.
The service includes integration with several subcomponents of the VoIP services. Unified Communications is available as an additional service.
Please refer to service code 650.842.30 for full service details.
- Provide single point of contact for district
- Provide process and information for building access for after hours
- Preliminary meetings include district readiness and discussion of pros and cons of moving to a shared (enterprise) VoIP system.
- Preliminary meetings include thorough discussion of options as well as infrastructure design readiness and integration for collaboration tools.
- Assist district personnel in explaining process/needs/requirements to Superintendent/BOE.
- Walk through including WNYRIC staff, VoIP Supervisor/Wan Senior.
- Discuss Unified Communications needs and where it fits in the schedule.
- Network readiness needs assessment.
- VoIP needs assessment
- Any changes in the PRI provider or service will be thoroughly discussed with the school district VoIP designee, the Business Official and Superintendent prior to any changes to this circuit.
The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.
Staff follows best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.
Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780, by email at servicedesk@e1b.org, or via live chat by clicking here. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.