Mobile Device - iPad Prep
Save set up time from individually recording the MAC address of every iPad that will connect to your secured wireless network. Any iPad generation device supported by the WNYRIC, including iPods are eligible devices. MAC addresses will be provided through this service to the district designated contact prior to delivery. Once these are imported by the district the iPads will be ready to use upon delivery. Devices are checked for damage and defect prior to delivery.
Why would my district use this service?
- This service keeps your projects on schedule by virtually eliminating out of box failure and the responsibility of merchandise replacement.
- This service frees your IT staff to do other support at the district.
The district must have a secured wireless network which covers the area where the devices will be used.
The district must provide the WNYRIC with a district designated contact for scheduling for delivery of devices and to receive and install the csv file of MAC addresses to the wireless network.
The district must coordinate with the WNYRIC for delivery of the devices and sign off that all devices have been received as expected through this service.
Service parameters:
- The system required for configuration will be unboxed.
- The system will be thoroughly inspected for physical damage or blemishes.
- The system will be powered on and inspected for hardware and/or software defects.
- Any defective system will be replaced through the vendor.
- The system will be connected to a wireless network to systematically retrieve the MAC address.
- All MAC addresses will be sent to the district in a csv file for installation.
- The system will be tagged with a standard Erie 1 BOCES tag. District tags can also be added at this same time for no charge if provided to the WNYRIC.
- The systems will be reboxed and shipped to the district or stored in the Central Installation Site (CIS) until the district calls for them.
- The systems will be picked up and disposed of after end of use is determined by the district.
The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms. Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.
Service Desk can be reached Monday –Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780 or by e-mail at servicedesk @e1b.org. A representative will be available from 4:30 p.m. through 11:00 p.m to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.