Directory Integration Management Service Connector Setup

Please refer to related service 650.893 for full service details.

The district must participate in planning and status meetings.

The district must provide access to necessary staff to evaluate current processes and sample data.

The district must verify attribute mappings once completed by our technicians.

The district must review and approve the comparison files.

The district must update their source system in a timely manner and include fields required for the extract.

The district must notify the WNYRIC of demographic changes and new entrants during the initialization period.

The district must designate a primary contact who will receive error notifications and correct them as necessary

The district is responsible for normal backup procedures for all data sources.

WNYRIC staff will assist in identification and verification of the identity source feed, needed attributes, formats and verification methods.

WNYRIC staff will create needed connectors and map attributes.

WNYRIC staff will maintain connector software licensing and updates, and 24 x 7 vendor support.

WNYRIC staff will maintain and backup the DIMS server and all connectors.

The WNYRIC staff monitors this process each business day and will notify the district contact in the event of any problems.

WNYRIC staff will maintain data security and confidentiality. Staff follow best practices in order to provide necessary security as it relates to the most recent student data security and privacy regulations

The DIMS server equipment is located in a secure data center equipped with 24x7 monitoring and backup power supplies.

WNYRIC staff will notify the district of any upgrades or changes to the DIMS connectors prior to installation.

WNYRIC staff will email the district DIMS Coordinator, the technology coordinator and designated member(s) of configuration status.

WNYRIC staff will deactivate the DIMS connectors when notified by the Coordinator.

WNYRIC staff will reactivate the DIMS connectors when notified and synchronize DIMS to refresh the data.

The WNYRIC utilizes cost effective best practices determined by research from Gartner and Info Tech that allows our experienced and trained technical staff to perform robust testing and piloting on the WNYRIC Network in the areas of; security, infrastructure engineering and design, energy management, virtualization strategies, disaster recovery and business continuity, effective monitoring and pro-active analysis customized for the K-12 educational environment. By following these principles we are able to be a District advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.

WNYRIC Service desk is available Monday through Friday from 7:00 a.m. to 4:30 p.m. For assistance call (716) 821-7171 or 800-872-0780 or e-mail us at servicedesk@e1b.org