IP Surveillance Technical Support
This optional per hour technical support can be requested for high level planning or integration of systems.
Please refer to related service code 650.896 for service details.
Fee is determined at the time of request.
Please refer to related service code 650.896for service details.
Maintain a district LAN.
A designated district Technology Coordinator to work with WNYRIC staff.
Comply with regional and state standards.
Comply with federal copyright laws.
The WNYRIC staff will work individually with requesting districts to determine the most effective implementation for this service.
Provide qualified/responsible personnel to perform needed functions of daily technical activities for the district's technology department.
Provide necessary training for WNYRIC personnel to keep current with new technology.
The WNYRIC utilizes cost effective best practices determined by research from Gartner and Info Tech that allows our experienced and trained technical staff to perform robust testing and piloting on the WNYRIC Network in the areas of; security, infrastructure engineering and design, energy management, virtualization strategies, disaster recovery and business continuity, effective monitoring and pro-active analysis customized for K12 educational environment. By following these principles we are able to be a District advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.
WNYRIC Service desk is available Monday through Friday from 7:00 a.m. to 4:30 p.m. For assistance call (716) 821-7171 Option 2 or 1-800-872-0780 Option 2 or e-mail us at servicedesk@e1b.org