Disaster Recovery Planning
Implementing a Disaster Recovery plan helps school districts avoid or minimize disruption, respond effectively when incidents occur, and ensure that, wherever possible, critical school activities continue.
This service will assist school districts in developing a Disaster Recovery plan focused on the technology environment that can be referenced and utilized in a disaster.
- Assist school districts with analysis of expectations vs. capabilities, impact of downtime, recovery time and recovery point requirements, and dependencies between applications.
- Review risks and preventative measures in place, review data protection strategies: backups and recovery mechanisms.
- Assist school districts in the development of recovery plans for critical IT services.
- Assist school districts with communication protocols, identification of key staff responsibilities, recovery team definitions, and assignments.
- The district must assign a primary point of contact for the project.
- The district must participate in planning and status meetings.
- The district must provide access to relevant staff and provide requested information and materials in a timely manner.
- The district must participate in the creation of the Disaster Recovery plan and approve any drafts.
WNYRIC personnel will conduct interviews of key personnel during data collection, analysis, and planning phases. Data collection may be done via email, onsite visits, via phone or via web. Data collected will be assessed by WNYRIC. WNYRIC will provide written documentation for the district. The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms. Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.
Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780, by email at servicedesk@e1b.org, or via live chat by clicking here. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.