Disaster Recovery Planning Consultation

Planning may include:

• Infrastructure inventory
• Review risks and preventative measures in place
• Applications inventory
• Recovery Point Objectives (RPOs)
• Recovery Time Objectives (RTOs)
• Identification of key staff responsibilities
• Communication protocols
• Plan documentation
• Data protection strategies: backups and recovery mechanisms

Minimum 45 hours required for initial analysis and planning. Additional consultation available at the hourly rate. Please refer to related service code 650.897 for full service details.

• The district must assign a primary point of contact for the project.
• The district must participate in planning and status meetings.
• The district must provide access to relevant staff and provide requested information and materials in a timely manner.
• The district must participate in the creation of the Disaster Recovery plan and approve any drafts.

WNYRIC personnel will conduct interviews of key personnel during data collection, analysis, and planning phases. Data collection may be done via email, onsite visits, via phone or via web.

Data collected will be assessed by WNYRIC.

WNYRIC will provide a Disaster Recovery Plan document, the depth of which will depend on availability of existing documentation and the number of hours contracted for the service.

The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.

Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.

Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780, by email at servicedesk@e1b.org, or via live chat by clicking here. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.