Active Directory User/Password Management Base
Active Directory User/Password Management utilizes automation and user self-service to eliminate time consuming, repetitive manual tasks and to maintain reliable and consistent information in your district.
Staff management brings into play an integrated Active Directory adapter to automate additions, modifications, and deactivations for staff from your financial system source data. Student management utilizes a student interoperability framework to automate the additions, changes, and deactivations for students from the student information system.
Staff password management provides self-service access to reset or update passwords 24x7 using either a web browser or a desktop agent that allows staff to resolve password problems themselves without the involvement of your technical staff.
The Active Directory User/Password Management Base Service is a required yearly charge that covers the costs for the service’s server, technician, district updates and changes, backups, and maintenance and reporting.
Vendor software license is required for each student yearly.
Active Directory Managed Password Setup is required first year only.
Identified fields in the financial system source data are used to create user IDs for staff. Manual entry of vendors or other ids following naming standards is the responsibility of the district.
Customizable workflows may be used to assign home directories or populate standardized groups.
Email notifications may be added with additional workflow customization.
Reports can be provided listing staff whom have not managed their account.
Customizable documentation templates will be provided for self-service password procedures
See related services code 650.902 for full service details.
- Access to a member server and domain controllers.
- The district must grant the WNYRIC access to the district financial system and the student information system for source data.
- The district must update their financial system and student information system in a timely manner and include fields required.
- If the district has its own firewall, it must open needed ports to allow the access for data transfers.
- The Active Directory Agent must be installed on district hosted member server or workstation.
- The district must participate in planning and status meetings.
- The district must provide access to necessary staff to evaluate current processes and sample data, and verify attribute mappings once completed by our technicians
- The district must provide continuous and remote access to the appropriate data source(s) and notify the WNYRIC of any problems or of inaccessibility of source data
- The district must notify the WNYRIC of demographic changes and new entrants during the initialization period.
- End users must answer security questions for 24x7 password self-service.
- Manual entry of vendors or other ids following naming standards is the responsibility of the district.
- Manual updates of userids is required for name changes.
- The district must designate a primary contact that will receive error notifications and correct them as necessary.
- The district is responsible for normal backup procedures for all data sources.
- District is responsible for installation of the supplied Desktop Password Reset Assistant (DPRA) Agent on desired workstations.
WNYRIC staff will provide Desktop Password Reset Assistant (DPRA) agent software upon request. WNYRIC staff may optionally customize DPRA desktop Icon with district logo. WNYRIC staff will maintain software licensing and updates, and 24x7 vendor support. WNYRIC staff will monitor processes for accuracy and notify the district of any issues. Staff follow best practices in order to provide necessary security as it relates to the most recent student data security and privacy regulations. WNYRIC staff will maintain and backup the Identity Management server. The server equipment is located in a secure data center equipped with 24x7 monitoring and backup power supplies.
The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.
Staff follows best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.
Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780, by email at servicedesk@e1b.org, or via live chat by clicking here. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.