Name  |
Service Code |
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Base LAN Tech Support - Level 1 For districts that purchase LAN-based services Base LAN Support is essentially to provide emergency support and ongoing basic maintenance of Erie 1 BOCES field installed servers and operating systems. This emergency support provides senior level technical assistance (remote and on-site) for file ser... |
Technology Services |
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Base LAN Tech Support - Level 2 For districts that purchase LAN-based services Base LAN Support is essentially to provide emergency support and ongoing basic maintenance of Erie 1 BOCES field installed servers and operating systems. This emergency support provides senior level technical assistance (remote and on-site) for file ser... |
Technology Services |
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Base LAN Tech Support - Level 3 For districts that purchase LAN-based services Base LAN Support is essentially to provide emergency support and ongoing basic maintenance of Erie 1 BOCES field installed servers and operating systems. This emergency support provides senior level technical assistance (remote and on-site) for file ser... |
Technology Services |
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Base LAN Tech Support - Level 4 For districts that purchase LAN-based services Base LAN Support is essentially to provide emergency support and ongoing basic maintenance of Erie 1 BOCES field installed servers and operating systems. This emergency support provides senior level technical assistance (remote and on-site) for file ser... |
Technology Services |
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Base LAN Tech Support - Level 5 For districts that purchase LAN-based services Base LAN Support is essentially to provide emergency support and ongoing basic maintenance of Erie 1 BOCES field installed servers and operating systems. This emergency support provides senior level technical assistance (remote and on-site) for file ser... |
Technology Services |
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Base LAN Tech Support - Level 6 For districts that purchase LAN-based services Base LAN Support is essentially to provide emergency support and ongoing basic maintenance of Erie 1 BOCES field installed servers and operating systems. This emergency support provides senior level technical assistance (remote and on-site) for file ser... |
Technology Services |
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Base LAN Tech Support - Level 7 For districts that purchase LAN-based services Base LAN Support is essentially to provide emergency support and ongoing basic maintenance of Erie 1 BOCES field installed servers and operating systems. This emergency support provides senior level technical assistance (remote and on-site) for file ser... |
Technology Services |
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See 550.886 for full service details. |
Technology Services |
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See 650.886 for full service details. |
Technology Services |
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Desktop LifeCycle Centralized Support This annual base fee used for Desktop LifeCycle Field Support 550.889.10 and Managed IT 550.889.50 services covers centralized and remote server support for LifeCycle applications. All vendor mandated hardware and software upgrades are billable.All district hardware upgrades and software upgrades/re... |
Technology Services |
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Desktop LifeCycle Centralized Support This annual base fee used for Desktop LifeCycle Field Support650.889.10and Managed IT 650.889.50services covers centralized and remote server support for LifeCycle applications. All vendor mandated hardware and software upgrades are billable. All district hardware upgrades and software upgrades/rein... |
Technology Services |
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Desktop LifeCycle Customized Team Support This service provides additional hourly WNYRIC LifeCycle Team support. See 650.889.10 for full service details. |
Technology Services |
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Desktop LifeCycle Field Support Desktop Technical Support Service is designed to assist districts in their day-to-day support of technology within their school district. Providing on-site support and utilizing centralized software tools for day to day activities allows the technology staff (technicians and engineers) to more effic... |
Technology Services |
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Desktop LifeCycle Field Support Desktop Technical Field Support service is designed to assist districts in their day-to-day support of technology within their school district. Providing on-site support and utilizing centralized software tools for day to day activities allows the WNYRIC technology staff (technicians and engineers) ... |
Technology Services |
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Desktop LifeCycle Initial Install and Training This fee is charged when a district enters the Desktop LifeCycle Centralized Support Service or changes products within the service. Provides server installation, license management, and initial WNYRIC staff training. See 650.889.10 for full service details |
Technology Services |
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Desktop LifeCycle Initial Installation and Training This fee is charged when a district enters the Desktop LifeCycle Centralized Support Service or changes products within the sertvice. Provides server installation, license management and initial WNYRIC staff training. See 550.889.10 for full service details. |
Technology Services |
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Desktop LifeCycle Training only This service provides for up to 2 days of WNYRIC LifeCycle training for district technology staff. See 550.889.10 for full service details |
Technology Services |
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Desktop LifeCycle Training Only This service provides for up to 2 days of WNYRIC LifeCycle training for district technology staff. See 650.889.10 for full service details |
Technology Services |
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Desktop LifeCyle Customized Team Support This service provides additional hourly WNYRIC LifeCycle Team support. See 550.889.10 for full details. |
Technology Services |
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The WNYRIC will provide up to one full-time micro computer technical support specialist to a district one day per week. WNYRIC staff will support instructional Desktop, MDM and Cloud based end-user functionality. Services can be tailored to the specific needs of the district once a district technolo... |
Technology Services |
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The WNYRIC will provide up to one full-time micro computer technical support specialist to a district one day per week. WNYRIC staff will support instructional Desktop, MDM and Cloud based end-user functionality. Services can be tailored to the specific needs of the district once a district technolo... |
Technology Services |
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District Hardware & Software - Aidable This service provides budget planning for software and hardware necessary for a WNYRIC service. |
Technology Services |
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Prerequisite services: Managed IT or EMM Remote Management 550.066.22. District prep is only available to Managed IT districts. Work outside the scope of this service will be billed under EMM Special Projects 550.066.04 / 650.066.04. 650.875.33 (Enrollment Plus) has been deprecated and s... |
Technology Services |
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Equipment purchases See service code 650.839 for full service details |
Technology Services |
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Districts should use this line item to budget for planned E-Rate hardware projects. |
Technology Services |
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Districts may use this line to budget for planned E-Rate software projects. |
Technology Services |
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This code will be used to bill projects where the district uses grant money to purchase services. |
Technology Services |
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Hardware and Software Procurement Services When districts procure hardware and software through BOCES this service expedites orders. When the orders arrive, WNYRIC receives and scans each piece of equipment/software into an inventory database to facilitate the handling of future warranty claims or other related issues with each piece of equi... |
Technology Services |
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Hardware and System Software Installation An estimate of hardware/software installation costs for planning purposes only. Charged on a per hour basis. (Installation for specialized instructional applications will be billed under that application service code.) True costs are based on the actual number of hours to complete the install. Distr... |
Technology Services |
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Hardware and System Software Installation An estimate of hardware/software installation costs for planning purposes only. Charged on a per hour basis. (Installation for specialized instructional applications will be billed under that application service code.) True costs are based on the actual number of hours to complete the install. Distr... |
Technology Services |
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Instructional Installment Purchase Agreement (IPA) Payments for ongoing purchase agreements are budgeted in this line item. |
Technology Services |
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Instructional LAN Planning as Requested This service provides for high level technical consulting for project planning. Please refer to service code 550.880 for full service details. |
Technology Services |
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Instructional LAN Planning for Technology Projects Planning support for WNYRIC staff in the implementation of instructional technology projects. (MPNs) Please refer to service code 550.880 for full service details. |
Technology Services |
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Instructional Local Area Network Planning This service provides the design of an implementation plan based on the district technology plan. Local area network design is one item addressed by this service. The implementation service assigns a planning team to assist the school district in acquiring hardware and software as outlined in their ... |
Technology Services |
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Intune PKI Level 1- Up to 4,999 Certs The LifeCycle team will create a subordinate CA in the WNYRIC PKI infrastructure to issue certifications to EMM managed devices. See 650.889.10 for full service details. |
Technology Services |
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Intune PKI Level 2- 5,000+ Certs The LifeCycle team will create a subordinate CA in the WNYRIC PKI infrastructure to issue certificates to EMM managed devices. See 650.889.10 for full service details. |
Technology Services |
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Intune/Endpoint Manager (Windows) 5 Hour Support Block The LifeCycle team will meet with the district to qualify their needs and perform agreed-upon work. See 650.889.10 for full service details. |
Technology Services |
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InTune/Endpoint Manager (Windows) Provisioning The lifecycle team will set up the district's MEM environment to our standard and then pass it off to the district. This includes 7.5 hours of time for meetings, questions and product demo as well as one year of PKI (650.889.17/650.889.18). Prerequisite service 650.898.45 Microsoft Azure AD- Health ... |
Technology Services |
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LAN Anti-Virus and Maintenance Service Includes on-site implementation of a new anti-virus site license for all servers and workstations, nightly access to a WNYRIC central site FTP virus definition file, protection currency, quarterly network scan of all network resources for virus problems, and on-site virus problem resolution support.... |
Technology Services |
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LAN Anti-Virus and Maintenance Service This service may include on-site implementation of a new antivirus site license for all servers and workstations, nightly access to a WNYRIC central site FTP virus definition files, quarterly network scan of all network resources for virus problems, and virus/problem resolution support. |
Technology Services |
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LAN Tech Support - Per Diem - Senior/Spec Level This service provides computer technical support at a senior or specialist level on a per hour basis. Duties may include troubleshooting, hardware/software installs, configurations, equipment inventory, and assignments provided by the district technology coordinator. Please refer to service code 650... |
Technology Services |
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LAN Tech Support - Per Diem - Senior/Specialist Level This service provides computer technical support at a senior or specialist level on a per hour basis. Duties may include troubleshooting, hardware/software installs, configurations, equipment inventory and assignments provided by district technology coordinator. Please refer to service code 550.882 ... |
Technology Services |
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LAN Tech Support - Technician Level This service provides a computer support technician on a per hour basis. Duties may include support of networked hardware and software applications. Please refer to service code 650.882 for full details. |
Technology Services |
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This service provides technical support. Duties may include troubleshooting, hardware/software installs, configurations, equipment inventory and assignments provided by the district technology coordinator. |
Technology Services |
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This service provides technical support. Duties may include troubleshooting, hardware/software installs, configurations, equipment inventory and assignments as directed by the district technology coordinator. |
Technology Services |
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LAN Technical Support - .2 FTE This service provides one full-time micro computer technical support specialist to a district one day per week to support instructional endpoints. Duties may include troubleshooting, hardware/software installs, configurations, equipment inventory and assignments provided by district technology coord... |
Technology Services |
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LAN Technical Support - .2 FTE This service provides one full-time microcomputer technical support specialist to a district one day per week to support management endpoints. Duties may include troubleshooting, hardware/software installs, configurations, equipment inventory, and assignments provided by the district technology coor... |
Technology Services |
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LAN Technical Support - Technician Level This service provides a computer support technician on a per hour basis. Duties may include support of networked hardware and software applications. Please refer to service code 550.882 for full service details. |
Technology Services |
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See 550.886 for full service details. |
Technology Services |
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See 650.886 for full service details. |
Technology Services |
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Mobile Device Prep service prepares mobile devices centrally at the WNYRIC prior to delivery to the district so they can easily be transitioned for student use. Save your team time and let us do the set up work. Through this WNYRIC service, devices will be prepped in the WNYRIC central installation ... |
Technology Services |
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Network Consulting Management and Planning This level provides network consulting, management and planning in support of major district projects and/or ongoing network growth and development. This is a high-level consulting service that supports the district's strategic network objectives, encompassing local district needs and wide area netw... |
Technology Services |
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Network Consulting Management and Planning This level provides network consulting, management and planning in support of major district projects and/or ongoing network growth and development. This is a high-level consulting service that supports the district's strategic network objectives, encompassing local district needs and wide area netw... |
Technology Services |
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MPN detailed request for service to assist the district in the final steps of obtaining necessary equipment and software for instructional services. Please refer to service code 550.880 for full service details. |
Technology Services |
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Software purchases See service code 650.839 for full service details |
Technology Services |
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See 550.886 for full service details. |
Technology Services |
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See 650.886 for full service details. |
Technology Services |
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Supplies purchases See service code 650.839 for full service details |
Technology Services |
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See 550.886 for full service details. |
Technology Services |
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Technology Services |
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Technical Training for District Staff This service would provide formal technical training to school district personnel based on the combined needs of several districts. The WNYRIC will pursue district needs and negotiate with training vendors for the best possible courses at a reasonable cost. The WNYRIC will provide (or arrange) facil... |
Technology Services |
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Unaided LAN Tech Support - Technician Level This service provides a computer support technician on a per hour basis. Duties may include support for LANs and workstation hardware and software applications. Please refer to service code 650.883 for full service details. |
Technology Services |
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This service provides unaided technical support. Duties may include troubleshooting, hardware/software installs, configurations, equipment inventory and assignments provided by the district technology coordinator. |
Technology Services |
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Unaided LAN Technical Support - .2 FTE This service provides one full-time microcomputer technical support specialist to a district one day per week. Duties may include troubleshooting, hardware/software installs, configurations, equipment inventory, and assignments provided by the district technology coordinator. Sick, vacation, and per... |
Technology Services |
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Unaided LAN Technical Support (On Request) This service provides a microcomputer technical support specialist on a per hour basis. Duties may include troubleshooting, hardware/software installs, configurations, equipment inventory and assignments provided by the district technology coordinators. Please refer to service code 650.883 for full ... |
Technology Services |
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The Managed IT Service encompasses selected key components which the WNYRIC can provide the districts we serve in a standard and consistent manner. Support is provided from a team of skilled technicians at the WNYRIC who can work remotely or on-site with the ability to provide ubiquitous service as ... |
Technology Services |
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The Managed IT Service encompasses selected key components which the WNYRIC can provide the districts we serve in a standard and consistent manner. Support is provided from a team of skilled technicians at the WNYRIC who can work remotely or on-site with the ability to provide ubiquitous service as ... |
Technology Services |
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Technology Services |
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Technology Services |
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Technology Services |
