Name  |
Service Code |
|---|---|
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IBM Notes - Annual Support and Training This service provides base support for IBM (Lotus) Notes, including spam filtering! Districts do not need to contact the vendor; instead, they work with our experienced WNYRIC staff, familiar with the needs of local school districts and Notes software. Annual base support includes: Support via phon... |
Technology Services |
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IBM Notes - License Maintenance IBM (Lotus) Notes vendor license maintenance. All email accounts require a license. |
Technology Services |
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IBM Notes - Mailbox Support and Spam Filtering In supplement to the base support, this service fee covers the incremental costs of spam filtering and support time per mailbox. Student and non-staff mailboxes are excluded. |
Technology Services |
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IBM Notes - Mailbox User Administration Are you looking for ways to free up technical staff time? Submit user change/add/delete requests via electronic form to WNYRIC technical staff! Our staff will in turn make necessary user changes in the district address book. Requests are tracked via submission to a Notes document library, with email... |
Technology Services |
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IBM Notes - Mandatory Technical Support Flat fee per licensed district that addresses telephone, onsite, and remote support to district email technicians. Service includes: Support of district email administrator Application updates (server), limit one major release upgrade per year Testing new releases before installation Monitoring ema... |
Technology Services |
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IBM Notes - RIC-Hosted Shared Server This service has the WNYRIC host your Domino email on a secure, centralized Domino server in a shared environment. This still allows for a district's unique address book. Using this service greatly reduces the tasks of a system administrator and does not require the district maintain or purchase ser... |
Technology Services |
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IBM Notes - RIC-Hosted Shared Utility Server This service has the WNYRIC host your Domino Utility Server on a secure, centralized server in a shared environment. This still allows for a district's unique address book. This option greatly reduces the tasks of a system administrator and does not require the district maintain or purchase server h... |
Technology Services |
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IBM Notes - RIC-Hosted Storage Utilization This service covers the storage fees related to WNYRIC-hosted or shared hosted Domino email servers. |
Technology Services |
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IBM Notes - Technical Project Hours Installs, projects, and per diem work are an optional part of the 650.800 service, billed at an hourly rate. |
Technology Services |
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IBM Notes - USC/CWOC Application Support This yearly maintenance fee is charged for support of the applications. Support for existing installations of the applications only, no new installations. |
Technology Services |
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IBM® Notes® and Domino® provides a robust email, collaboration, document management, and application platform for your organization. Our service supports Notes email, Domino applications, document libraries, includes spam filtering for all mailboxes, and a Regional Directory. Email servers are hoste... |
Technology Services |
