Name  |
Service Code |
|---|---|
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IBM Notes - Additional Training Days End user and technical training are an optional part of the IBM (Lotus) Notes and Domino service. This service is used when the district exceeds the included hours in base support. An experienced Email Service team trainer will come out to the district or host at the WNYRIC to provide the desired No... |
Technology Services |
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IBM Notes - Annual Support and Training This service provides base support for IBM (Lotus) Notes, including spam filtering! Districts do not need to contact the vendor; instead, they work with our experienced WNYRIC staff, familiar with the needs of local school districts and Notes software. Annual base support includes: Support via phon... |
Technology Services |
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IBM Notes - License Maintenance IBM (Lotus) Notes vendor license maintenance. All email accounts require a license. |
Technology Services |
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IBM Notes - Mailbox Support and Spam Filtering In supplement to the base support, this service fee covers the incremental costs of spam filtering and support time per mailbox. Student and non-staff mailboxes are excluded. |
Technology Services |
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IBM Notes - Mailbox User Administration Are you looking for ways to free up technical staff time? Submit user change/add/delete requests via electronic form to WNYRIC technical staff! Our staff will in turn make necessary user changes in the district address book. Requests are tracked via submission to a Notes document library, with email... |
Technology Services |
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IBM Notes - Mandatory Technical Support Flat fee per licensed district that addresses telephone, onsite, and remote support to district email technicians. Service includes: Support of district email administrator Application updates (server), limit one major release upgrade per year Testing new releases before installation Monitoring ema... |
Technology Services |
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This service is no longer offered. Please see service code 650.800.15. |
Technology Services |
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IBM Notes - RIC-Hosted Shared Server This service has the WNYRIC host your Domino email on a secure, centralized Domino server in a shared environment. This still allows for a district's unique address book. Using this service greatly reduces the tasks of a system administrator and does not require the district maintain or purchase ser... |
Technology Services |
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IBM Notes - RIC-Hosted Shared Utility Server This service has the WNYRIC host your Domino Utility Server on a secure, centralized server in a shared environment. This still allows for a district's unique address book. This option greatly reduces the tasks of a system administrator and does not require the district maintain or purchase server h... |
Technology Services |
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IBM Notes - RIC-Hosted Storage Utilization This service covers the storage fees related to WNYRIC-hosted or shared hosted Domino email servers. |
Technology Services |
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IBM Notes - Technical Project Hours Installs, projects, and per diem work are an optional part of the 650.800 service, billed at an hourly rate. |
Technology Services |
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IBM Notes - USC/CWOC Application Support This yearly maintenance fee is charged for support of the applications. Support for existing installations of the applications only, no new installations. |
Technology Services |
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IBM® Notes® and Domino® provides a robust email, collaboration, document management, and application platform for your organization. Our service supports Notes email, Domino applications, document libraries, includes spam filtering for all mailboxes, and a Regional Directory. Email servers are hoste... |
Technology Services |
