Name  |
Service Code |
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Microsoft® Exchange® is email with calendaring and scheduling. This service supports MS Exchange email, including the Regional Directory and spam filtering for all mailboxes. Mail servers can be hosted in-district or hosted by the WNYRIC. |
Technology Services |
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MS Exchange - Additional Training Days End user and technical training are an optional part of the MS Exchange service. This service is used when the district exceeds the included hours in base support. An experienced Email Services team trainer will come out to the district or host at the WNYRIC to provide the desired Outlook training. |
Technology Services |
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MS Exchange - Annual Support and Training This service provides base support for MS Exchange, including spam filtering! Districts do not need to contact the vendor; instead, they work with our experienced WNYRIC staff, familiar with the needs of local school districts and MS Exchange software. Annual base support includes: Support via phon... |
Technology Services |
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MS Exchange - First Year Implementation New district setup and first year implementation fee. This service covers planning meetings, needs assessment, implementation planning, orientation to MS Exchange and Outlook, and more! |
Technology Services |
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MS Exchange - Mailbox Support and Spam Filtering In supplement to the base support, this service fee covers the incremental costs of spam filtering and support time per mailbox. Student and non-staff mailboxes are excluded. |
Technology Services |
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MS Exchange - Mailbox User Administration Are you looking to free up technical staff time? Submit user change/add/delete requests via electronic form to WNYRIC technical staff! Our staff will in turn make necessary user changes in the district address book. Requests are tracked via submission to a custom application, with email notification... |
Technology Services |
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MS Exchange - Mandatory Technical Support Flat fee per licensed district that addresses telephone, onsite, and remote support to district email technicians. Service includes: Support of district email administrator Certain application updates Testing new releases before installation Monitoring email servers Troubleshooting server/client is... |
Technology Services |
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MS Exchange - Migration Server Environment Fees for email migration servers if a district cannot provide an environment. |
Technology Services |
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MS Exchange - Migration Software License Migration software is required to perform the migration process. This service covers the vendor license fees for email migration software. Migration project hours apply separately, please see code 650.805.45 for migration support detail. |
Technology Services |
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MS Exchange - Migration Support This service provides assistance to a district moving from certain email systems to a local MS Exchange environment. Administrative and technical assistance will be provided to help the district in migrating their existing email data. Migration software will be purchased at cost to the district. Thi... |
Technology Services |
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MS Exchange - RIC-Hosted Server This service allows a district to support an email server, but physically locate the server at WNYRIC’s virtual server environment. This frees up server and personnel resources in the district! Servers are backed up regularly and monitored. Exchange email access (for Win/Mac platforms) will be provi... |
Technology Services |
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MS Exchange - RIC-Hosted Storage Utilization This service covers the storage fees related to WNYRIC-hosted MS Exchange email services. This includes the server's storage and the backup storage. |
Technology Services |
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MS Exchange - Technical Project Hours This service is utilized when specialized needs arise that are not part of base support. Installs, projects, and per diem work are billed at an hourly rate. |
Technology Services |
