Close Alert Banner
Skip to Content
EmploymentEmployee LoginLocationsService Directory
View our Facebook Page View our Twitter Page View our YouTube Page View our LinkedIn Page View our Instagram Page
Erie 1 BOCES Logo
  • K-12 Education Programs
    • Alternative Education
    • Career and Technical Education
    • Special Education
  • Adult Career Training
    • Brochure
    • Business and Industry Support
    • Contact Us
    • ESL Classes
    • Financial Assistance
    • Finish High School (GED)
    • Registration
    • Student Services
    • Transcript Request
  • Administrative Services
    • Communication Services
    • Health, Safety and Risk Management
    • Human Resources Services
    • Labor Relations Services
    • Management Services
    • Policy Services
    • Purchasing
  • Instructional Support

    Athletics

    Get involved with our athletics programs

    • Arts and Cultural Education
    • Athletics
    • Bilingual Education Resources
    • Certification
    • Classroom Behavioral Supports
    • Continuing Teacher Leader Effectiveness (CTLE)
    • Curriculum, Instruction and Assessment
    • Distance Education
    • Educator Training and Workshops
    • Extra-Curricular
    • Instructional Calendar
    • Instructional Leadership
    • Library Services
    • Special Education Support
    • Technology Integration
  • About Us
    • Administration
    • Alumni Association
    • Board of Education
    • Component Districts
    • Contact Us
    • COVID-19
    • Diversity Equity Inclusion
    • Educational Foundation
    • Event Calendar
    • Finance Services
    • Freedom of Information Requests
    • News and Announcements
    • Reports and Plans
    • Staff Directory
    • Unauthorized Disclosure Complaint Form
HomeAdministrative ServicesService Directory

Service Directory

Erie 1 BOCES provides a wide variety of services to our clients. Please use our Service Directory to find the right one for you.

Name sort column Service Code sort column

MS Exchange

Microsoft® Exchange® is email with calendaring and scheduling. This service supports MS Exchange email, including the Regional Directory and email spam and security filtering for all mailboxes. Mail servers can be hosted in-district or hosted by the WNYRIC.

650.805

Technology Services
Email & Email Archival Services

Cost: As described

MS Exchange - Additional Training Days

End user and technical training are an optional part of the MS Exchange service. This service is used when the district exceeds the included hours in base support. An experienced Email Services team trainer will come out to the district or host at the WNYRIC to provide the desired Outlook training. ...

650.805.42

Technology Services
Email & Email Archival Services

Cost: $138/hour, $552 minimum

MS Exchange - Annual Support and Training

This service provides base support for MS Exchange, including email spam and security filtering! Districts do not need to contact the vendor; instead, they work with our experienced WNYRIC staff, familiar with the needs of local school districts and MS Exchange software. Annual base support includes...

650.805.01

Technology Services
Email & Email Archival Services

Cost: $2,795

MS Exchange - First Year Implementation

New district setup and first year implementation fee. This service covers planning meetings, needs assessment, implementation planning, orientation to MS Exchange and Outlook, and more! Please refer to service code 650.805 for complete service details.

650.805.46

Technology Services
Email & Email Archival Services

Cost: $138/hour

MS Exchange - Mailbox Support and Spam Filtering

In supplement to the base support, this service fee covers the incremental costs of email spam and security filtering and support time per mailbox. Student and service mailboxes are excluded from counts. Please refer to service code 650.805 for complete service details.

650.805.02

Technology Services
Email & Email Archival Services

Cost: $9.60/mailbox

MS Exchange - Mailbox User Administration

Are you looking to free up technical staff time? Submit user change/add/delete requests via electronic form to WNYRIC technical staff! Our staff will in turn make necessary user changes in the district address book. Requests are tracked via submission to a custom application, with email notification...

650.805.03

Technology Services
Email & Email Archival Services

Cost: $300 plus $1.55/mailbox

MS Exchange - Mandatory Technical Support

Flat fee per licensed district that addresses telephone, onsite, and remote support to district email technicians. Service includes: Support of district email administrator Certain application updates Testing new releases before installation Monitoring email servers for availabilty Troubleshooting ...

650.805.41

Technology Services
Email & Email Archival Services

Cost: $750

MS Exchange - Migration Server Environment

Fees for email migration servers if a district cannot provide an environment. Please refer to service code 650.805 for complete service details.

650.805.49

Technology Services
Email & Email Archival Services

Cost: As billed

MS Exchange - Migration Software License

Migration software is required to perform the migration process. This service covers the vendor license fees for email migration software. Migration project hours apply separately, please see code 650.805.45 for migration support detail. Please refer to service code 650.805 for complete service deta...

650.805.20

Technology Services
Email & Email Archival Services

Cost: At cost

MS Exchange - Migration Support

This service provides assistance to a district moving from certain email systems to a local MS Exchange environment. Administrative and technical assistance will be provided to help the district in migrating their existing email data. Migration software will be purchased at cost to the district. Thi...

650.805.45

Technology Services
Email & Email Archival Services

Cost: $138/hour

MS Exchange - RIC-Hosted Server

This service allows a district to support an email server, but physically locate the server at WNYRIC’s virtual server environment. This frees up server and personnel resources in the district! Servers are backed up regularly and monitored. Exchange email access (for Win/Mac platforms) will be provi...

650.805.44

Technology Services
Email & Email Archival Services

Cost: As billed

MS Exchange - RIC-Hosted Storage Utilization

This service covers the storage fees related to WNYRIC-hosted MS Exchange email services. This includes the server's storage and the backup storage. Please refer to service code 650.805 for complete service details.

650.805.48

Technology Services
Email & Email Archival Services

Cost: As billed

MS Exchange - Technical Project Hours

This service is utilized when specialized needs arise that are not part of base support.  Installs, projects, and per diem work are billed at an hourly rate. Please refer to service code 650.805 for complete service details.

650.805.43

Technology Services
Email & Email Archival Services

Cost: $138/hour

Erie 1 BOCES logo

© 2019 Erie 1 BOCES. All rights reserved.

Designed by eSolutionsGroup

  • Accessibility
  • Sitemap
  • Privacy Policy
  • Website Feedback
  • Contact Us

Legal Notices

  • Credit Page
  • Copyright Infringement
  • Notices of Nondiscrimination
  • Parents Bill of Rights
  • Terms of Use/Privacy Notice

Follow Us

View our Facebook PageFacebook View our Twitter PageTwitter View our YouTube PageYouTube View our LinkedIn PageLinkedIn View our Instagram PageInstagram

Increase Contrast

Close Browser Alert Banner
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.