Name  |
Service Code |
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Blackboard - Additional Training Days Have you used up your allotment of training hours in the base service? No problem! An experienced Website & Notification Solutions team trainer will come out to the district, host at the RIC, or virtually provide the desired Community Engagement Solution training. |
Technology Services |
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Blackboard - Ally Annual Support Ally for WCM helps you modify, monitor, and report on your website content to make it more accessible for your entire community. This service provides WNYRIC staff to support a district with Ally. The service includes: Unlimited support via phone, email, and screen sharing Troubleshooting and how-t... |
Technology Services |
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Blackboard - Ally Implementation Ally for WCM helps you modify, monitor, and report on your website content to make it more accessible for your entire community. This service provides WNYRIC staff to assist a district new to Ally with guidance and supportive training. The service includes: Planning Needs assessment Imp... |
Technology Services |
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Blackboard - Annual Website Support - Tier 1 This service covers support of Blackboard's Web Community Manager (WCM) website software and Basic Mobile Communication App (MCA) for districts with one to three schools. Dedicated WNYRIC staff provides support for Blackboard's Website Community Manager software. Districts do not need to conta... |
Technology Services |
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Blackboard - Annual Website Support - Tier 2 This service covers support of Blackboard's Web Community Manager (WCM) website software and Basic Mobile Communication App (MCA) for districts with four or more schools. Dedicated WNYRIC staff provides support for Blackboard's Website Community Manager software. Districts do not need to conta... |
Technology Services |
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Blackboard - Bundled Mass Notifications Annual Support This service covers the support of Blackboard's Mass Notifications (MN) system for districts that also use Blackboard's website (WCM) product. Dedicated WNYRIC staff provide support for Blackboard's MN software. Key components of the service include: Unlimited support via phone, email, and scr... |
Technology Services |
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Blackboard - Extended Website Support Need extra help with getting content updated or added to your website? This service provides a website specialist, familiar with Web Content Manager (WCM) content editing software, to assist with entering and updating content on your website. Please refer to service code 650.824 for complete service... |
Technology Services |
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Blackboard - License Maintenance Annual vendor license fees for Web Community Manager (WCM), Mobile Communications App (MCA), Mass Notifications (MN), Ally, templates, and related products. |
Technology Services |
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One-time vendor license fees when purchasing licenses for Web Community Manager (WCM), Mobile Communications App (MCA), Mass Notifications (MN), Ally, templates, and related products. |
Technology Services |
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Blackboard - Mass Notifications Implementation This service covers the planning and implementation of Blackboard's Mass Notifications (MN) system. Service includes: Notification adoption planning Needs assessment Project management Orientation to MN One day of training Please refer to service code 650.824 for complete service details. |
Technology Services |
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Blackboard - Mass Notifications-Only Annual Support and Training This service covers the support of Blackboard's Mass Notification (MN) system for districts that only use the MN product, and not the entire CES suite. Dedicated WNYRIC staff provides support for Blackboard's MN software. Key components of the service include: Unlimited support via phone, email, an... |
Technology Services |
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Blackboard - Mobile App Implementation This service covers WNYRIC staff assisting a district with setup and implementation of Blackboard's basic Mobile Communications App (MCA). Our service includes: Mobile adoption planning Needs assessment Project management Orientation to MCA Half-day remote training Implementation assistance Please... |
Technology Services |
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Blackboard - Social Media Manager Implementation No new implementations. Vendor has discontinued product. For districts new to Social Media Manager (SMM), this service covers the planning and implementation of Blackboard's Social Media Manager. Please refer to service code 650.824 for complete service details. |
Technology Services |
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Blackboard - Special Project Hours Need more assistance with your website? Have a website project but don't have the time or resources to do it? This service provides a highly skilled website professional to fulfill your Community Engagement Solution needs! Please refer to service code 650.824 for complete service details. |
Technology Services |
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Blackboard offers additional services that a district can purchase when those services relate directly to the Community Engagement Solution (CES) software. Our website support stadd can help identify these resources. Just call and explain your need and we will work with you and the vendo... |
Technology Services |
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Blackboard - Website Implementation This service covers the planning and implementation of Blackboard's Web Community Manager (WCM) website software. For districts brand new to WCM, the WNYRIC staff assists a district with setup and first year implementation. Our service covers: Website transition planning Needs assessment Implementa... |
Technology Services |
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Blackboard Community Engagement Solution The Blackboard Community Engagement Solution (CES) is a suite of products covering your website, mass notification, mobile, and social needs. Web Community Manager (WCM) makes creating and updating a school website a snap - no technical skills required! WCM is a completely integrated website soluti... |
Technology Services |
