Name	Service Code
Blackboard - Additional Training Days Have you used up your allotment of training hours in the base service? No problem! An experienced Website & Notification Solutions team trainer will come out to the district or host at the WNYRIC to provide the desired Community Engagement Solution training.	650.824.30 Technology Services Websites and Mobile Apps
Blackboard - Bundle Annual Base Support and Training This service covers the base support and training of Blackboard's Community Engagement Solution (CES). Dedicated WNYRIC staff provide support for Blackboard's Website Community Manager, Mobile Communications App, Mass Notifications, and Social Media Manager software. Districts do not need to contact...	650.824.40 Technology Services Websites and Mobile Apps
Blackboard - Bundle Per School Support This service covers the incremental cost of support and training with Blackboard's Community Engagement Solution. The yearly cost is determined by the software products licensed times the number of schools within the district. Training days are included and based upon the modules licensed by the dis...	650.824.41 Technology Services Websites and Mobile Apps
Blackboard - Extended Website Support Need extra help with getting content updated or added to your website? This service provides a website specialist, familiar with Web Content Manager (WCM) content editing software, to assist with entering and updating content.	650.824.32 Technology Services Websites and Mobile Apps
Blackboard - Integrated Mobile App Implementation This service covers WNYRIC staff assisting a district with setup and implementation of Blackboard's integrated Mobile Communications App (MCA). Our service includes: Mobile adoption planning Needs assessment Project management Orientation to MCA One day of training Implementation assistance	650.824.46 Technology Services Websites and Mobile Apps
Blackboard - License Maintenance Annual vendor license fees for Web Community Manager (WCM), Mobile Communications App (MCA), Mass Notifications (C5i), Social Media Manager (SMM), and related products.	650.824.21 Technology Services Websites and Mobile Apps
Blackboard - License Purchase One-time vendor license fees when purchasing licenses for Web Community Manager (WCM), Mobile Communications App (MCA), Mass Notifications (C5i), Social Media Manager (SMM), and related products.	650.824.20 Technology Services Websites and Mobile Apps
Blackboard - Mass Notifications Implementation This service covers the planning and implementation of Blackboard's Mass Notifications (MN) system. Service includes: Notification adoption planning Needs assessment Project management Orientation to MN One day of training	650.824.47 Technology Services Websites and Mobile Apps
Blackboard - Mass Notifications-Only Annual Support and Training This service covers the support of Blackboard's Mass Notification (MN) system for districts that only use the MN product, and not the entire CES suite. Dedicated WNYRIC staff provides support for Blackboard's MN software. Key components of the service include: Unlimited support via phone, email, an...	650.824.48 Technology Services Websites and Mobile Apps
Blackboard - Mobile App Implementation This service covers WNYRIC staff assisting a district with setup and implementation of Blackboard's basic Mobile Communications App (MCA). Our service includes: Mobile adoption planning Needs assessment Project management Orientation to MCA Half-day remote training Implementation assistance	650.824.45 Technology Services Websites and Mobile Apps
Blackboard - Social Media Manager Implementation For districts new to Social Media Manager (SMM), this service covers the planning and implementation of Blackboard's Social Media Manager.	650.824.38 Technology Services Websites and Mobile Apps
Blackboard - Special Project Hours Need more assistance with your website? Have a website project but don't have the time or resources to do it? This service provides a highly skilled website professional to fulfill your Community Engagement Solution needs!	650.824.31 Technology Services Websites and Mobile Apps
Blackboard - Vendor Services Blackboard offers additional services that a district can purchase when those services relate directly to the Community Engagement Solution (CES) software.	650.824.50 Technology Services Websites and Mobile Apps
Blackboard - Website Implementation This service covers the planning and implementation of Blackboard's Web Community Manager (WCM) website software. For districts brand new to WCM, the WNYRIC staff assists a district with setup and first year implementation. Our service covers: Website transition planning Needs assessment Implementa...	650.824.42 Technology Services Websites and Mobile Apps
Blackboard - Website-Only Annual Base Support and Training This service covers the support of Blackboard's Web Community Manager (WCM) website for districts that only use the website product, and not the entire suite. Dedicated WNYRIC staff provides support for Blackboard's Website Community Manager software. Districts do not need to contact the vendor, ins...	650.824.43 Technology Services Websites and Mobile Apps
Blackboard - Website-Only Per School Support In conjunction with base support, this service covers the incremental cost of supporting districts that only use the WCM website product, and not the entire suite.	650.824.44 Technology Services Websites and Mobile Apps
Blackboard Community Engagement Solution The Blackboard Community Engagement Solution (CES) is a suite of products covering your website, mass notification, mobile, and social needs. Web Community Manager (WCM) makes creating and updating a school website a snap - no technical skills required! WCM is a completely integrated website soluti...	650.824 Technology Services Websites and Mobile Apps

Have you used up your allotment of training hours in the base service? No problem! An experienced Website & Notification Solutions team trainer will come out to the district or host at the WNYRIC to provide the desired Community Engagement Solution training.

650.824.30