Local Assessments - Year 1
This required prerequisite to support Online Assessment products for any online assessment product in 550.064 includes:
- Phone Support
- User Group Meetings
- Annual Renewal Processing
- One implementation mtg and unlimited follow-up planning sessions
- Up to 3 on-site initial training sessions as per implementation plan
There will be an additional cost for data extracts; formatting based on district needs and vendor requirements. Please refer to service code 550.064 for full service details.
The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.
Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.
Service Desk can be reached Monday –Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780 or by e-mail at servicedesk@e1b.org; or click HERE for our live chat. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.