Blackboard Centricity2 Essentials - Basic Mobile App Support
Website support staff provide support for the Blackboard Mobile App.
Annual support covers assistance for website administrators using the Mobile App.
Please refer to service code 650.822 for full service details
- Centricity2 Essential website content must be entered in the correct format prior to the launch of the mobile App
- Plan for promoting and utilizing the MCA App
- Determine go-live date
- Provide support to end users of the mobile app
- Announce/promote mobile app
- Work with Blackboard and the district to schedule required meetings
- Provide guidance as necessary until go-live
- Provide phone and email support to website administrators of the mobile app