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Service Code |
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Provides Service Desk support via phone, email, sametime and live chat. Provides maintenance and repair of workstations, printers, iPads, tablets, and uninterruptible power supply (UPS) units through the purchase of 'virtual' coupons or a time and material option. Contact and coordinate warranty rep... |
Technology Services |
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High Speed Network Printer Maintenance Provides for the maintenance on high speed networked printers purchased under instructional or administrative services. |
Technology Services |
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High Speed Networked Printer Annual Maintenance Costs High speed digital networked printer maintenance costs are budgeted here. Refer to related service code 650.860 for full service details. |
Technology Services |
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Ongoing lease payments for high speed digital network printers are budgeted in this line item. |
Technology Services |
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Ongoing lease payments for digital network printers budgeted in this line item. |
Technology Services |
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Maintenance - CRU (Customer Replaceable Unit) Coupons Cover a customer replaceable part on a unit that is under manufacturer's warranty. May also be used if the vendor performed warranty work and is unable to submit for reimbursement (i.e. no part replaced). Refer to related service code 650.870 for full service details. |
Technology Services |
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Maintenance - iPad® Coupons-Repair Priced by model: iPad® model 2 - $160; iPad® model 3 and 4 - $160; iPad® mini - $210; iPad® Air - $170; iPad® 5th Gen/6th Gen/7th Gen - $215; iPad® Air 2- $220; iPad® 8th gen - $265. iPad® Pro models are based on screen size - 9.7"- $270; 10.5"- $340; 12.9", 1st ... |
Technology Services |
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Maintenance - Level 1 UPS Coupons Cover any UPS model up to APC999. Cover unit attached to servers, switches, routers and hubs. Can be used for rack mount UPS units. Cover the replacement of multiple batteries in a single UPS unit. If the batteries have swollen and are unable to be removed from the sleeve, the sleeve will need to be... |
Technology Services |
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Maintenance - Level 2 UPS Coupons Cover any UPS models ranging from APC1000 to APC1999. Cover a UPS unit attached to servers, switches, routers and hubs. Can be used for rack mount UPS units. Cover the replacement of multiple batteries in a single UPS unit. If the batteries have swollen and are unable to be removed from the sleeve, ... |
Technology Services |
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Maintenance - Level 3 UPS Coupons Cover any UPS models ranging from APC2000 to APC3000. Cover a UPS unit attached to servers, switches, routers and hubs. Can be used for rack mount UPS units. Cover the replacement of multiple batteries in a single UPS unit. If the batteries have swollen and are unable to be removed from the sleeve, ... |
Technology Services |
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Maintenance - Level 4 and above UPS Coupons Description Level 4 - Cover any UPS models ranging from APC3001 to APC4000 Cost TBD Level 5 - Cover any UPS models ranging from APC4001 to APC5000. Cost $350/coupon Level 6 - Cover and UPS models ranging from APC5001 to APC6000 Cost $490/coupon Level 8 - Cover UPS models ranging from APC... |
Technology Services |
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Maintenance - Multi Functional Printer Coupons Cover any office laser MFP, personal laser MFP and any inkjet all-in-one. Cover high volume multi functional printers with a retail value less than $5000. Refer to related service code 650.870 for full service details. |
Technology Services |
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Cover impact, laser, inkjet, all in one printer, and desktop plotters. Certain Designjet printers will require 2 coupons. Refer to related service code 650.870 for full service details. |
Technology Services |
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Maintenance - Servers and Misc. Equipment Maintenance is required (mandatory) on any server purchased through a BOCES project or on any district-owned server used to provide a WNYRIC service once the manufacturer's warranty expires. A district-owned server running on the WNYRIC network also has the option of being put on a maintenance contr... |
Technology Services |
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Maintenance - Special Printer Coupons Cover Xerox/Tektronix Solid Ink Printers. Refer to related service code 650.870for full service details. |
Technology Services |
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We are unable to provide one encompassing price for tablet repairs due to the great variance in the pricing on different models. The only repairs we can offer to repair are those for damaged screens, which are the result of physical damage. Physical damage is not covered by coupons so a free q... |
Technology Services |
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Maintenance - Touchscreen Laptop Coupons Covers laptop/chromebook with touchscreen capabilities. Covers all components of the touchscreen laptop. Refer to related service code 650.870 for full service details. |
Technology Services |
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Maintenance - Workstation Coupons Cover desktops, laptops, chromebooks and palm pilots. Can NOT be used for servers. Can NOT be used for a touchscreen laptop or Chromebook that is a touchscreen. (see 650.870.10) Refer to related service code 650.870 for full service details. |
Technology Services |
