SchoolMessenger - Website-Only Annual Base Support and Training
This service covers the support of SchoolMessenger's Presence website for districts that only use the website product, and not the entire suite.
Dedicated WNYRIC staff provides support for SchoolMessenger’s Presence software. Districts do not need to contact the vendor, instead they work with our experienced staff familiar with the needs of local school districts.
Key components of the base service include:
- Unlimited support via phone, email, and screen sharing
- Troubleshooting and how-to assistance
- Presence planning assistance
- Up to two days of training
- Pertinent communication on topics related to websites
Please refer to service code 650.826 for complete service details.
- Unused training time expires at the end of the school year (June 30th)
- Certain data recovery or restore scenarios may incur additional charges by the WNYRIC, the vendor, or both